Shipping & Returns Policy
Thank you for supporting Helen Dannelly Art. Every piece of artwork is prepared and packaged with care to ensure it arrives safely.
Shipping
Original artwork and fine art giclée prints are shipped to the address provided during checkout.
Shipping costs, when applicable, are calculated and displayed during checkout. Processing and delivery times may vary depending on the artwork, print production, and destination.
Once your order has shipped, tracking information will be provided when available.
Original Artwork
Original paintings are one-of-a-kind works of art. All sales of original artwork are final unless an item arrives damaged or incorrect.
Fine Art Giclée Prints
Fine art giclée prints are produced with care to maintain the quality and detail of the original artwork.
Because prints may be produced specifically for your order, returns and exchanges are not accepted for changes of mind.
Damaged or Incorrect Orders
If your artwork arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery.
Include your order number, a description of the issue, and photographs of the artwork and packaging.
We will review the situation and work with you to arrange an appropriate replacement or refund.
Shipping Questions
For questions about your order, shipping, or delivery, please contact us through the website's Contact page.
